The wire has short circuited.
Dimplex electric fireplace flame not working.
Start by checking for faulty wiring.
Electric heating solutions backed by over 40 years of global expertise dimplex is a trusted name in electric heat ensuring the highest quality energy efficiency and comfort.
If a fireplace fails to turn on when prompted the problem can involve one of several components.
Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running.
Dedicated means no other outlets or fixtures are sharing the same circuit breaker.
Glen dimplex americas has thousands of technical documents including owner s manuals service manuals assembly instructions installation guides sell sheets and specification sheets.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
The circuit breaker trips or blows a fuse when turned on.
Please select your product category to go to the relevant troubleshooter.
It is possible that there could be a problem with the wiring such as a loose wire causing a dead short and resulting in the breaker tripping or the fuse to blow.
Make sure the heater is the only appliance on the circuit.
If your fireplace came with a remote change the batteries and see if you can turn your electric fireplace on either on the fireplace itself or using the remote.
In certain cases the electric voltage from the power outlet that the fireplace is plugged into does not supply enough electricity to power the device.
If it s not call customer service.
Check this detail if the breaker kicks off every time you turn the unit on.
Open the back panel of the unit.
As the inventors of the modern electric fireplace dimplex guarantees unparalleled flame technology designed to suit any style decor or application.
The ember bed is glowing but there s no flame.
It needs to be a 15 amp dedicated circuit.